WhatsApp Bot for Law Firms Client intake, appointment scheduling & case status updates
A WhatsApp bot can collect intake details, schedule consultations, trigger approved case-status updates and collect documents. The configured flow can operate outside office hours, with human review and handoff rules defined by scope. From $1,000 one-time.
Client intake
Case status
Scheduling
What the bot does
Client Intake & Screening
The bot asks qualifying questions — case type, timeline, location, budget — and routes qualified leads to the right attorney. Unqualified inquiries get a professional response with relevant referrals or FAQ answers.
Appointment Scheduling
Clients pick an available consultation slot directly in WhatsApp. The bot syncs with your calendar, confirms the appointment, and sends reminders. Rescheduling and cancellations happen without staff involvement.
Case Status Updates
With the required permissions and a connected case system, clients can receive approved status fields such as a hearing date, document request or process stage. Legal advice and exceptions are routed to a person.
Document Collection
The bot requests specific documents from clients — ID copies, contracts, evidence photos — and routes uploads directly to the case file. Clients send files through WhatsApp instead of scanning and emailing.
How much does it cost?
Basic
Client intake + scheduling + auto-replies
Business
+ Case status updates + CRM + lead screening
Full Solution
+ Document collection + analytics + multi-practice
One-time project price; managed operation is ₪100-300/month and third-party costs are separate. Full pricing
Frequently asked questions
What can a WhatsApp bot do for my law firm?
A law firm WhatsApp bot can handle initial intake, schedule consultations, trigger approved case-status updates, collect documents and answer defined service questions. The configured flow can operate outside office hours; response timing, security controls and human review depend on the project scope.
How much does a WhatsApp bot for a law firm cost?
The current package references are $1,000 for Starter, $2,000 for Business and $3,500 for Full Solution. The exact legal-intake scope, operations and third-party costs are listed in the proposal.
Is the bot secure enough for legal communications?
Yes. WhatsApp uses end-to-end encryption by default. The bot collects only the information you configure — no sensitive case details are stored unless you choose to. Document uploads go directly to your secure system. The bot is a screening and routing tool, not a case management replacement.
Can the bot qualify leads before scheduling a consultation?
Absolutely. The bot asks screening questions you define — case type, urgency, location, budget range — and routes qualified leads to the right attorney. Unqualified inquiries get a polite referral or FAQ response. You only spend time on cases that match your practice areas.
Want a bot for your law firm?
Introductory call — map intake, documents and required systems before a proposal
Chat on WhatsApp